FAQ's

Delivery Pricing

Free collection from store.
Regular delivery Auckland wide $13.50. 
Rural deliveries $25. If not listed below please contact store before ordering.
(Alfriston , Ardmore , Arkles Bay , Army Bay , Bethals Beach , Bombay, Clevedon Township , Coatesville , Dairy Flat , Drury , Flat Bush , French Bay , Glenbrooke , Gulf Harbour , Henderson Valley , Huapai , Karaka , Kaukapakapa , Laingholm , Manly , Muriwai , Okura , Orewa , Papakura , Paremoremo , Pukekohe , Ramarama , Red Beach , Redvale , Riverhead , Silverdale , Stillwater , Swanson , Taupaki , Te Hihi , Titirangi , Waiatarua , Waikaukau , Waimaukau , Waitakere , Waitoki , Whangaparoa , Wood Bay)

Delivery Schedule & Information

Orders must be received by 11:00am for same day delivery in Auckland.
All orders after 11:00am will be sent on next day delivery unless requested on a future date.
Orders requiring Saturday delivery must be placed prior to 5pm Friday.
No deliveries on Sunday or Public Holidays.
Please note that we cannot guarantee an exact delivery time.

Christmas / Valentines Day / Mothers Day Deliveries

During this busy period it is not unusual for courier services to become overloaded and therefore we advise ordering two days before the date to guarantee delivery on the day.

Returns Policy

If your flowers are damaged or you are not completely satisfied with your order, please contact us within 24hrs so that we can organise a replacement. It is important that you notify us immediately so we are able to assess the condition of the flowers/gift. 
Please note that we are unable to accept liability where the wrong delivery address has been given due to customer error. 
If you need to contact us about your flowers/gift then please call or email us on...
T: 09 555 8812 Email: serena@prettyposies.co.nz

Flower Care

Once you receive your beautiful bouquet, remove packaging, where possible cut stems on an angle so that they can absorb water and nutrients.  
Dissolve a packet of flower food received with your bouquet in a vase of water and enjoy!
Repeat this step every 2-3days to insure you get to enjoy the full life of your flowers.